Spotlight on Australia

Effective for plans purchased as of July 2021:

Tauck's Guest Protection

Tauck's Guest Protection provides you with cancellation protection before your journey begins as well as insurance benefits while you are traveling. Guest Protection includes the following:

Cancellation Waiver – Provided by Tauck:

Under Tauck's Cancellation Fee Waiver you can cancel your tour for ANY REASON up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the land tour cost, based on your original method of payment.

*Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.

Travel Insurance Benefits – Underwritten by United States Fire Insurance Company.

• Trip Cancellation – If you must cancel your tour due to a covered reason, the plan provides coverage for the amount you paid for your travel arrangements. Since the non-insurance cancellation waiver takes care of the land package cancellation fees already, this benefit reimburses the airfare cancellation charges up to the value of your original airfare purchase.
  
  
• Trip Interruption – If you have to interrupt your tour for covered reasons, the plan provides reimbursement to catch up to your tour or return home.
  
  
• Travel Delay – Provides reimbursement for missed, prepaid travel arrangements if you are delayed by a common carrier, natural disaster, unannounced strike, or other reasons as cited in the plan.
  
  
• Medical Expense – Reimburses covered medical expenses incurred in the event you become injured or sick during your trip. 
  
  
• Baggage / Personal Effects Protection – Provides reimbursement in the event your luggage or personal effects are, lost, stolen, damaged or delayed during your trip.

• Worldwide Emergency Assistance Services – Provided by Carefree Travel Assistance; 24-hour emergency telephone assistance hotline for medical and travel related problems.

The cost of Tauck's Guest Protection (CAD) is:

$390 per person – Costa Rica tours

$549 per person – Most Tauck Bridges Europe land tours

$585 per person – A Week In... Europe tours

$699 per person – Most Europe land journeys

$849 per person – New Zealand: A North & South Island Adventure; Australia Adventure: Adelaide, Tasmania & Sydney

$865 per person – Tanzania: A Grand Family Safari

$975 per person – Asia land tours

$995 per person – Africa land tours; Israel and Jordan; Egypt and Jordan land tours; Grand Australia and New Zealand; A Portrait of India; Northern India & Nepal

This protection provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

This optional Guest Protection must be requested at time of booking and fee must be included with initial payment. Fees are based on costs as of July 2021, and are subject to change. Details will be provided with written confirmation of your tour reservation. Guest Protection does not protect travel agent commissions. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties.

The Guest Protection plan waives cancellation fees outlined below, provided we are notified of cancellation before your tour departs. Tour cancellation fees are waived regardless of reason, without written notice, and Tauck will refund land tour cost.

If You Have to Cancel

Cancellations Fees – Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the following fees apply.

Guests choosing to purchase Tauck's Guest Protection will incur cancellation penalties as follows:

Loss of Guest Protection fee, per person

Guests choosing not to purchase Tauck's Guest Protection will incur cancellation penalties per person as follows:

60 days or more before departure:

$450 per person – Costa Rica tours

$750 per person – Africa land tours; Asia land tours; Australia / New Zealand land tours; Israel and Jordan; Egypt and Jordan land tours; Europe land tours

$1,250 per person – A Portrait of India; Northern India & Nepal

59-8 days before departure:

Loss of 15% of cost of tour per person, not including air (if applicable)

7-1 days before departure:

Loss of 25% of cost of tour per person, not including air (if applicable)

Time of cancellation will be when notice is received in our Wilton Woods, CT office.

In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

Note: All Guests, regardless of residency, who book a Tauck journey have the option of purchasing the Cancellation Waiver provided by Tauck in the event they need to cancel their trip after making their reservations. Tauck's Guest Protection, which includes both the Cancellation Fee Waiver and the Travel Insurance Benefits and Assistance Services described above, is not available to residents of Puerto Rico.

To obtain your state-specific Certificate of Insurance that contains the complete terms, conditions, limitations and exclusions of the certificate, visit http://www.affinitytravelcert.com/docs/TACGPPINTL

If you are a U.S. citizen traveling internationally, you will need a valid passport to enter Australia, and that passport must be valid for at least six months beyond the completion of travel. (Please note that although adult passports are valid for a full ten years, children's passports require renewal every five years.)  If you are a United States citizen and do not have a valid passport, please contact the closest U.S. passport agency or consult the U.S. State Department web site for detailed information on how to obtain or renew your passport at: www.travel.state.gov.

REQUIRED TRAVEL DOCUMENTS - AUSTRALIA:  U.S. citizens need a valid passport for this journey, and a visa to enter Australia.  Australian visas are simple to obtain and can be processed electronically by Tauck.  As a service, Tauck will process your visa free of charge.  In order for Tauck to process your Australian visa, an Australian visa form, supplied by Tauck, needs to be completed and returned to us by mail, by fax at 203.899.6601, or by email at passportinfo@tauck.com.

You may also obtain an Australian visa at participating travel agencies, airlines, or online at www.ETA.immi.gov.au.  More information about entry requirements to Australia is available on the Embassy of Australia s website at www.austemb.org.  Visa inquiries may be directed to the Australian Visa Information Service, toll-free at 1-888-990-8888.

In October 2019, New Zealand will make it obligatory for U.S. Citizens and citizens of other countries to apply for the ETA (Electronic Travel Authority) New Zealand before arriving.

In New Zealand. For a list of countries and to apply — please visit www.etanewzealand.com.

If you are a citizen of another country traveling internationally, you should contact an embassy or consulate of Australia to determine what travel documentation is required.

We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.

HEALTH CONSIDERATIONS

If you have a medical condition that might limit your participation in activities, please consult your physician for pre-departure health advice and notify us as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.

Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.

VACCINATIONS

If you are a resident of the U.S. traveling internationally, no vaccinations are currently required for entry into Australia; however, an International Certificate of Vaccination for Yellow Fever is required when entering Australia if you arrive from an infected area within 5 days. For complete vaccination information, contact your physician, the public health service in your area, or the U.S. Centers for Disease Control (CDC) in Atlanta, Georgia. You may also log on to the CDC Internet website by clicking here.

If you are a resident of another country traveling internationally, please contact an embassy or consulate of Australia to determine what vaccinations may be required for your travel.

MOBILITY

You should be in good health and able to walk moderate to significant distances over varied terrain. Some of the most memorable sightseeing can only be accomplished on foot. Pack sturdy, comfortable walking shoes that have already been broken-in in order to appreciate fully the challenging terrain of the beaches, rainforests and outback.

AN IMPORTANT NOTE ON SUPPLEMENTAL OXYGEN AND MOBILITY ISSUES: This Tauck itinerary cannot accommodate oxygen tanks, wheelchairs or motorized scooters. Oxygen tanks are strictly prohibited in many foreign countries on regional flights aboard small aircraft, such as those intra-tour flights featured on this Tauck journey.  Likewise, the very limited cargo capacity on such flights prohibits the transport of wheelchairs or motorized scooters.

Guests should also bear in mind that the infrastructure in many foreign countries, particularly in developing countries, often presents severe and even insurmountable challenges for those with walking difficulties or other mobility issues. The responsibility of the Tauck Director is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one guest.  Guests requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it.

SPECIAL DIETARY REQUESTS

The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.

Airline Disinsection

Please check with your carrier or the U.S. Department of Transportation (DOT) guidance letter that requires airlines and travel agents to disclose to consumers countries that require the use of insecticides by airlines. Please click here for more information.