Updated February 17, 2021

Traveling with Peace of Mind

Our commitment never wavers – to earn your trust by always doing the right thing. As we explore the world together again, this will be more important than ever as we adapt to living and traveling in the presence of COVID-19.

Tauck is 95-years young this year, and our ability to weather many storms over the decades is a result of our values and beliefs – as a family and as a family-owned and led company. In addition to the guiding light of these values, our extensive experience, local knowledge and global support network help to ensure your safety on every Tauck journey. Building upon our bedrock of award-winning guest care, we have worked tirelessly to prepare for your return following the COVID-19 hiatus in travel. With guidance from leading experts, including the CDC and WHO, together with our internal Global Response Team and, most importantly, with feedback from thousands of our guests, we have redefined how we will conduct our experiences as we resume travel.

Bryce Canyon

Global Response

Tauck is Prepared for the Unexpected

For decades, Tauck has operated in over 70 countries in all 7 continents. Over this time, our staff and network of supplier partners have always been there to support our guests and team on the road. Our guests travel with a comprehensive, built-in support system that starts with the care and local knowledge of our Tauck Directors and extends to our network of partners around the world, including hoteliers and transportation companies.

At the core of our ability to quickly and effectively respond to the unexpected is our Global Response Team - a group of over 50 employees across all departments who stand ready to spring into action around the world. This team has plenty of experience, from weather events, high and low water on rivers, earthquakes, volcanic ash, civil unrest and work stoppages. They have also dealt with past virus outbreaks including the SARS and Zika viruses.

Tauck Covid-19 Protocols

The Tauck Travel Well Pledge

Before we operate tours and cruises, all Tauck employees, our supplier partners and our guests will take Tauck's Travel Well Pledge, which can be viewed here.

As a company, we will follow our enhanced protocols with diligence and rigor; review them frequently as the landscape changes and always make common-sense decisions grounded in purpose and pride. We embrace these new and necessary measures to combat COVID-19 and will do our very best to provide the Tauck care we have been honored to deliver for 95 years.


 

OUR NEW HEALTH & SAFETY PROTOCOLS

 

Consistent with our commitment to the well-being of our guests, we are implementing enhanced health and safety protocols. These protocols may vary by geographic regions and will certainly evolve over time, as science and society respond to new realities:

Working with our partners

We have been working diligently with our partners to be prepared to welcome you back when the time is right.

Tauck has worked meticulously with our global supplier partners to plan for every itinerary following the hiatus in travel.  All partners, whether they be a hotel, museum, small ship/riverboat, restaurant or other partner, have been thoughtful about how to provide a Tauck experience in this environment.


And while it's impossible to list all of the enhanced health and safety protocols for the hundreds of Tauck partners across the globe, we would like to share a representative sample of what you can expect:

Hotels

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Small Ships and Riverboats

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Sightseeing and Local Activities

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Dining

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On-Tour Transportation

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Partner & Industry Protocols

Our Supplier Partners are ready for you

Tauck is proud to have worked closely with our partners around the world, many of them for decades, to deliver the quality, comfort and safety you expect. Whether it be hotels and resorts, riverboats and small ships, restaurants, event venues or transportation companies, their meticulous health and safety protocols reflect their leadership and well-earned respect in the travel industry. The following are some select health and safety protocols. We will update these on a regular basis.

In addition to our supplier partners, we have also been actively engaged with global travel organizations to standardize health and safety protocols throughout the travel industry. TourCare is one example:


TourCare

 

TourCare are health and sanitation guidelines developed by the tour industry's major global associations: the United States Tour Operators Association (USTOA), The Canadian Association of Tour Operators (CATO) and the European Tourism Association (ETOA).  Tauck, and our supplier partners, meet and exceed these guidelines that require members to adhere to the highest standards in the industry. The guidelines can be downloaded here.

Airline Safety Protocols

Air Travel

Understandably, a lot of guests have questions about flying to and from their Tauck journey. This page will tell you what to expect when flying, how to stay safe, provide links to major airline health and safety protocols, and explains the benefits of making your air reservations through Tauck. 

Travel Updates

Keeping You Informed

To learn more about the re-opening plans for your specific travel destination, please see below. As destination entry requirements and COVID-19 regulations change frequently, please check back often as we will be updating this page regularly.

If you are scheduled to travel with us on a cancelled journey and have not yet heard from us, Tauck or your travel advisor will be contacting you to discuss your options. We will be reaching out in chronological order, contacting those guests scheduled to travel soonest, and we greatly appreciate your patience and understanding while we work through these efforts. Our decision to operate each tour or cruise is complicated and involves communicating with hundreds of suppliers and carefully monitoring government entry requirements and guidelines around the globe.  Our team meets on a daily basis to review all factors to determine if 1) entry requirements enable us to operate, 2) we can provide a Tauck quality experience, and 3) we can do so safely.


If you are eager to travel with us soon, please visit our Open for Travel page to discover where and when you can travel this year as destinations reopen for travel. We can't wait to welcome you back soon!

Travel Policy Updates For Our Guests

Health & Safety Policy for 2024

For 2024 tours and cruises, Tauck has no remaining Covid requirements. There is no vaccination requirement or travel pledge to be signed. This 2024 policy could change if there is a surge in infection rates or other factors that could impact the safety of our guests and employees. 

Final Payment & Tour Cancellation Policy

FINAL PAYMENT

For all land tours, final payment is due 60 days before trip departure and 120 days for river cruises, small ship cruises and rail journeys.

 

TOUR CANCELLATION POLICY

If you have to cancel your trip, regardless of reason, cancellation of confirmed bookings results in costly penalties and fees from hotels, ship operators and other travel providers. Applicable fees are tour specific and dependent on the timing before your trip's departure. Please refer to your specific tour or to the applicable General Information page for details: https://www.tauck.com/guest-travel/general-information 

If you have purchased Tauck's Guest, Cruise or Train Protection plans and cancel your trip, you can find detailed information at: http://www.tauck.com/guest-travel/travel-protection

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