Best of the Canadian Rockies

If you are a U.S. citizen traveling internationally, you will need a passport valid for six months beyond the completion of your Tauck journey to enter Canada. Click here for more information on the U.S. Department of Customs and Border Patrol website.

If you are a frequent traveler to Canada from the U.S., you may benefit from the NEXUS program which is a joint initiative between the U.S. Customs and Border Protection Agency and the Canada Border Services Agency that allows pre-screened and approved travelers faster processing at designated highway lanes in high-volume border crossing locations, at a NEXUS kiosk at the airport, and at certain marine reporting locations in the Great Lakes and Seattle regions. For further information, you may log on to the Nexus Internet site by clicking here.

If you are a citizen of another country traveling internationally, you should contact a consulate or embassy of Canada to determine what travel documentation is required.

Anyone with a criminal record (including some misdemeanors such as Driving While Impaired (DWI) charges) may be excluded or removed from Canada, and should contact a Canadian embassy or consulate well in advance of any planned travel to ensure proper travel documentation.

We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

To facilitate Travel Requirements, destinations are increasingly utilizing online forms that require digital proof that you've successfully completed your submission (via an email, QR code, etc.) To ensure smooth travels and peace of mind, we strongly recommend all guests carry a personal smart phone and sign up for international data plans before traveling overseas.

Note: For activities marked with an asterisk (*) in day-by-day descriptions, participation is at your own risk; a signed liability waiver will be required.

TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.

Deposit Information:

The deposit and the fees for the optional Protection Plan or Cancel Fee Waiver [CFW] coverage are due at time of booking. Your deposit is CAD $450.

At the time of booking, please have the following information ready:

• Tour Name and Departure Date Desired
• Traveler Name(s):  Please have first and last names as they appear on the passport or driver's license.
• Traveler's Address(es)
• Traveler's Phone Number(s)
• Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
• Interest in purchasing a travel protection product (US and Canada)
• Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
• Interest in our specially negotiated airfares.

Regarding your final payment:

Final Payment is due to Tauck 90 days before departure for lands trips, and 120 days before departure for cruises and rail journeys. If your deposit was made by credit card, final payment will be automatic unless you opted out at time of booking. Bookings without full payment at this time may be subject to cancellation without notice. Failure to make payment will be a considered a cancellation by the guest and all applicable cancellation fees will apply.

Effective for plans purchased as of July 2021:

Tauck's Guest Protection

Tauck's Guest Protection provides you with cancellation protection before your journey begins as well as insurance benefits while you are traveling. Guest Protection includes the following:

Cancellation Waiver – Provided by Tauck:

Under Tauck's Cancellation Fee Waiver you can cancel your tour for ANY REASON up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the land tour cost, based on your original method of payment.

*Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.

Travel Insurance Benefits – Underwritten by United States Fire Insurance Company.

• Trip Cancellation – If you must cancel your tour due to a covered reason, the plan provides coverage for the amount you paid for your travel arrangements. Since the non-insurance cancellation waiver takes care of the land package cancellation fees already, this benefit reimburses the airfare cancellation charges up to the value of your original airfare purchase.
  
  
• Trip Interruption – If you have to interrupt your tour for covered reasons, the plan provides reimbursement for up to $5,000 to catch up to your tour or return home.
  
  
• Travel Delay – Provides reimbursement for missed, prepaid travel arrangements if you are delayed by a common carrier, natural disaster, unannounced strike, or other reasons as cited in the plan.
  
  
• Medical Expense – Reimburses covered medical expenses incurred in the event you become injured or sick during your trip. 
  
  
• Baggage / Personal Effects Protection – Provides reimbursement in the event your luggage or personal effects are, lost, stolen, damaged or delayed during your trip.

• Worldwide Emergency Assistance Services – Provided by Carefree Travel Assistance; 24-hour emergency telephone assistance hotline for medical and travel related problems.

The cost of Tauck's Guest Protection is:

$455 per person - Desert Oasis: Zion, Death Valley & Palm Springs; Wonderland: Yellowstone in Winter; Most North America land tours

$425 per person - Most Tauck Bridges North America land tours

$595 per person - The Best of Hawaii

$845 per person - Grand Canadian Rockies / Spirit of the Desert / Vancouver & The Rockies by Rocky Mountaineer

This protection provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

This optional Guest Protection must be requested at time of booking and fee must be included with initial payment. Fees are based on costs as of July 2021, and are subject to change. Details will be provided with written confirmation of your tour reservation. Guest Protection does not protect travel agent commissions. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties.

The Guest Protection plan waives cancellation fees, provided we are notified of cancellation before your tour departs. Tour cancellation fees are waived regardless of reason, without written notice, and Tauck will refund land tour cost. 

Note: All Guests, regardless of residency, who book a Tauck journey have the option of purchasing the Cancellation Fee Waiver provided by Tauck in the event they need to cancel their trip after making their reservations. Tauck's Guest Protection, which includes both the Cancellation Fee Waiver and the Travel Insurance Benefits and Assistance Services, is not available to residents of Puerto Rico.

To obtain your state-specific Certificate of Insurance that contains the complete terms, conditions, limitations and exclusions of the certificate, visit affinitytravelcert.com/docs/TACGPPDOM

If you cancel within 10 days of initial deposit

Within the first 10 days after you place your initial deposit, you may cancel your reservation for any reason with no cancellation fees.

If you cancel more than 10 days after initial deposit

Regardless of reason, cancellations of confirmed bookings result in costly penalties and fees from hotel, ship operators and other travel providers.  Therefore, a cancellation will result in a fee that increases as the days until departure shorten.  Tauck's Guest Protection Plan provides you with protection that reduces these fees as outlined below.

Cancellation Fees with Tauck's Guest Protection Plan:

Guests choosing to purchase Tauck's Guest Protection will incur the loss of  the Guest Protection fee, per person.

Cancellation Fees without Tauck's Guest Protection Plan:

90 days or more before departure   =          Loss of Deposit, per person.

89-8 days before departure              =          Loss of 15% of cost of tour, not including air (if applicable) per person 

7-1 days before departure                =          Loss of 25% of cost of tour, not including air (if applicable) per person 

Tour Interruption Fees

If you have to interrupt your tour en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of $40 per person per day for unused transportation and other fixed expenses.

Partial Room Cancellation

A person who cancels or leaves a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged to the remaining person is the new, higher price for the new accommodation.

In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

Click here to find Tauck's Travel Terms & Conditions.

AIRFARE: Airfare to and from this destination is not included in the journey cost. If purchasing your air elsewhere, it is very important to provide us with your confirmed arriving and departing flight information no later than 3 weeks before your arrival date. Flight information can be submitted to Tauck (or verified, if you've already provided it) in the My Account section of Tauck.com.

TAUCK AIRPORT TRANSFERS are included at the start and end of the journey between the airport and the Tauck hotel. Airport transfers are available for any pre tour or post tour hotel stays immediately consecutive to the tour, providing flight information is received in the Tauck office no later than three weeks in advance. Details on locating your transfer upon arrival to the tour start city will be included in your final documents.

AIRLINES and CHECKED LUGGAGE: Due to space limitations during your Tauck journey, we ask that you please limit your checked luggage to one average-size suitcase per person. Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and are free to revise luggage policies without notice. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies. PLEASE NOTE that if you are booked on a tour that includes on-tour flights, the checked luggage weight restrictions for these flights may be lower than the weight restrictions for your international flights.

Checked Luggage – General

Due to space restrictions, we ask that you please limit your checked luggage to one suitcase per person weighing no more than 50 pounds (23 kg) and with overall dimensions (length + width + height) not exceeding 62 inches (158 cm).

Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and luggage exceeding airline standards for size or weight may result in expensive overage fees or other consequences.

Airlines are free to revise luggage policies without notice, and certain airlines have different baggage allowances for different classes of service. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies.

Tauck luggage tags will be provided by your Tauck Director on Day 1 of your itinerary. Please do not attach a Tauck luggage tag to any carry-on items, as the Tauck tags designate luggage that is to be handled and transferred by ground operators and hotel staff during your journey.

Carry-on Luggage - General

Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.

For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or on the overhead rack must be stored in the luggage bays beneath the motor coach, and may be inaccessible during daytime travel.

HEALTH CONSIDERATIONS

Regarding Oxygen

If you require portable oxygen while traveling, you will be responsible for any maintenance and operation that the tank requires while on tour, and for locating health facilities on the tour route that can perform tank maintenance. If you choose to bring a tank on tour, you will need to provide us the exact specifications of the tank, including size, model, and all components that accompany it prior to booking the tour to determine motor coach storage capabilities. You may inquire about having them filled at a hospital in Banff or Jasper (there is no hospital in Lake Louise), but tank maintenance facilities are limited in the Canadian Rockies.

Seaton General Hospital: Box 310, 518 Robson Street, Jasper, Alberta T0E 1E0.

Phone: (780) 852-3344. Fax: (780) 852-3413

Banff Mineral Springs Hospital: 305 Lynx Street, Banff, Alberta, Canada TIL1H7.

Phone: (403) 760-7214

While drinking water is generally safe, bottled water will be available wherever the local water is not fit to drink. We also provide bottled water on the motor coaches.

Smoking is not permitted on the motor coaches. Local legislation in Canada varies greatly with respect to smoking; Jasper currently bans smoking in all public places.

If you have a medical condition which might limit your participation in activities, please consult your physician for pre-departure health advice and notify Tauck as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.

Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.

Please Note: Destinations around the world have instituted new measures like testing requirements, health insurance coverage, or specific restrictions on travel. These guidelines are in addition to, and may go beyond, Tauck's requirements.

VACCINATIONS 

If you are a resident of the U.S. traveling internationally, no vaccinations are currently required for travel to Canada. For complete vaccination and inoculation information, contact your physician, the public health service in your area, or the U.S. Centers for Disease Control (CDC) in Atlanta, Georgia, U.S.A. The CDC operates a 24-hour information number at 800-232-4636 (toll-free in the U.S.). You may also log on to the CDC website by clicking here.

If you are a resident of another country traveling internationally, please contact a Canadian embassy or consulate to determine what vaccination(s) may be required for you to visit.

SPECIAL DIETARY REQUESTS

The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.

MOBILITY

To enjoy this tour, you should be in good health and able to walk reasonable distances, often over unpaved and uneven surfaces. Some of the most memorable sightseeing can only be accomplished on foot. The amount of walking you do, however, is at your discretion. This tour is moderately paced, and aside from walking on the glacier on day 5 and around the hotels, if you have careful balance and no severe problem walking, then you should not have any difficulty. Other optional physical activities such as golf, biking and mountaineering are available for anyone who wishes and, of course, is able to partake in such activities.

Regarding Wheelchairs

If you require a wheelchair while traveling, you must meet the specifications of each of the tour's suppliers, including the motor coach and SnoCoach. You may bring a collapsible, lightweight wheelchair on tour that weighs less than 100 lbs (45.4 kg), but you must be able to maneuver on and off the coach with limited assistance. We strongly recommend that if you require a wheelchair for travel or have moderate to severe difficulty walking that you bring a companion to assist you. Before you book this tour, you will need to provide us with the exact specifications of the wheelchair, including: size, model, and all components that accompany it to determine its motor coach storage capabilities.

PLEASE NOTE: We regret that we're unable to provide individual assistance to guests with walking difficulties or other personal needs. The responsibility of the Tauck Director who accompanies your trip is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one guest. Guests requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it.

We have compiled a reading list of recommended books to give you more information about the destinations you will be traveling to on your upcoming journey!

You can view the reading list here.

The summer weather in the Canadian Rockies can change instantly and is often unpredictable as in any mountainous region. From June through early September, normal temperatures range from 50 to 80˚F (10 to 27˚C). However, the Canadian Rockies could experience some unusually warm weather (80 to 90˚F) (26 to 32˚C) during the summer months. Therefore, we suggest including some light warm weather clothing in your travel wardrobe. Conditions are often very local and can change radically from one valley to the next, or change during the course of the day. Due to its geographic location, Western Canada generally has long hours of daylight and in mid-summer the sun will rise as early as 5:00 a.m. and set as late as 10:00 p.m. In the early spring and fall, daylight hours average about 14 hours, from 6:30 a.m. until 8:30 p.m. Rainfall is greatest by the ocean in Vancouver and lighter in the interior portions of the Canadian Rockies.

To read about current weather conditions, we suggest you log on to the Internet website by clicking here.

When joining a Tauck journey, every guest is responsible for their own health and, in turn, the protection of their fellow travelers, the Tauck staff, our suppliers and the places we visit. As such, you are expected to follow local and supplier guidelines regarding face coverings, as explained by your Tauck Director. Our partners may have a limited supply of face coverings, gloves, and hand sanitizer, so please bring such personal items for your own comfort.

Bringing the right clothing for your trip is important – we've partnered with Necessary Gear who provide an "easy-to-use, one-stop shop" for your Tauck travel needs, specifically selected for this trip. Click here to visit their site.

Your journey is designed with leisure in mind. Dress for comfort and convenience with a wardrobe that is adaptable and allows for layering. Generally, during the day, casual, comfortable, cotton clothing is recommended. Cool weather at higher elevations or at night will require warmer, layered clothing. For the welcome and farewell receptions, casual resort wear is appropriate; formal wear is never required.

Valet laundry and dry cleaning services are also available for a fee at all the hotels on this itinerary.

We recommend that you pack an adequate supply of your prescription medication in its original container to last through your entire journey, together with a copy of your doctor's prescription (or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you), a list of the generic names of your medication, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed.

Following is a list of recommended items to pack for your trip to the Canadian Rockies:

• Casual daytime wear – shorts, slacks, long and short-sleeved shirts
• An optional jacket and tie for men
• Casually elegant evening wear for ladies (optional)
• Sunglasses, sunscreen, hat
• Swimwear
• Gym wear
• A light sweater or jacket for higher elevations or a breezy night
• Binoculars (7x50 preferably)
• Insect repellent
• Camera, lenses, batteries, memory cards and chargers
• Lightweight, comfortable, sturdy walking shoes that have already been broken-in
• Travel alarm clock/ cell phone with alarm function (many hotels do not have clocks in rooms)
• Rain poncho and collapsible umbrella
• Reusable zipper-lock bags or other waterproof bags
• Daypack for camera equipment
• Sundries and toiletries that may be difficult to find en route
• Copies of your travel documents that should be secured in the safe in your hotel room while traveling